Will Verizon’s “Unlimited Text, Pix, and Flix” be Limited too?
It was just last week when we wrote about Verizon’s “Unlimited” Data plan which Ryan discovered was actually limited to 5 GB per month after reading the fine print extra carefully. When a plan truly isn’t “unlimited,” it’s hard to believe that Verizon has been able to call and market the plan as such.
Now this week, the rumor has it that beginning on April 15th, Verizon will be offering a new plan called “unlimited text, pix, and flix.” While text messages fall under a different category than “data”, the two plans have the word “unlimited” in common which has left me feeling a little uneasy. Especially knowing how Verizon’s interprets and uses the word. “It’s unlimited, but….”
Engadget is reporting that single plans will cost around $20 more per month and family plans will start at $99.99 for a 700 minute plan. Because Verizon likes to load the fine print with all of the important details that service reps conveniently leave out, I’d get out a magnifying glass and check the fine print for the limitations on the unlimited plan before purchasing it.
If it really truly is “unlimited,” perhaps Verizon has finally learned the definition. This plan would be great for families, and especially those with teenagers — I hear they can run up super-sized bills from their all of their text messaging! While it may sound pricey, it just might be worth it (assuming it’s not limited).
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Beware! Verizon uses bait and switch. After having the America’s Plan and paying for text messages I decided to add unlimited text. At the time of the change I also had on one of my lines the web for an additional $5 dollars per month. Prior to adding the unlimited text and picture messaging, I asked repeatedly in person at the corporate store and on at least two different occasions on their 800 number whether this would affect any of my other services. I also expressed that I did not want anything to change other than adding the unlimited text. I was assured by all reps of Verizon that nothing would change and all that would be added, for an additional $30 dollars, would be the unlimited text service. Now I find myself with a plan change, additional charges per megabyte for web service, and being told that you can’t have unlimited text without changing the whole plan. Shame on Verizon and its employees for not being honest and forthcoming about these changes. I have always had good connections and for the most part was happy with the service until now. I feel like they said anything to get me to change and don’t appreciate my patronage. They all said the same things, so extra training would be a plus as well. Please add your comments if you have had similar problems. We all need to have a strong voice. Tell congress to implement stronger oversight and to do away with these high cancellation fees. Good Luck!