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mobile me logo.pngBack in the beginning of June at WWDC, Apple announced that they would be replacing their .Mac service with a new service called MobileMe. They described it as “Exchange for the rest of us” and said users would have push email, contacts and calendars. It sounded impressive, but would cost users a subscription fee of $99 for 20 GB of online storage. For someone who really wanted push email, contacts and calendars, the $99 would be worth it. As it turns out, Apple is guilty of what we would call “false advertising” because MobileMe really doesn’t use Push technology. Apparently there have been enough complaints because they have instructed their sales teams to no longer use the slogan, “Exchange for the rest of us.”

Paul Thurrott wrote an extremely informative article over at his SuperSite for Windows website where he talks about a note that the Apple employees received. It read, “MobileMe messaging is being updated effective immediately. In order to set appropriate expectations with our customers, focus your sales discussion on “automatic sync” rather than “push.” Additionally, we will no longer describe MobileMe as “Exchange for the rest of us.” Exchange really does use push technology, MobileMe does not.

mobileme push.png

Thurrott also pointed out some of the other issues with MobileMe. He points out that an estimated 75% of Windows users still use Internet Explorer yet in IE 7 they’ll get a message saying that the browser isn’t fully supported and they should either switch to Firefox or Safari. Fine, if Apple wants to be that way they can, but then don’t you think Firefox should be a supported browser if you want to sync your bookmarks in MobileMe? It’s not. At that point your only options are Safari or Internet Explorer. None of it makes sense.

Given that a good chunk of iPhone users are Windows users, MobileMe will be a real problem for them, especially when they find out it’s not “Exchange for the rest of us” and they’ll have to wait about 15 minutes for that update they made on their PC to sync. If it were really “push,” it would update instantly.

It’s interesting to note that not many people have made a big fuss over this, at least not yet. If Microsoft pulled a stunt like this, their critics would be ALL over them. What Apple did by promoting MobileMe as “Exchange for the rest of us” and saying it supports Windows when it doesn’t fully, was not smart, and it’s disappointing. Thurrott wrapped up his article saying “Seriously, where is the outrage” and we second that, where is it?

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  1. Avatar

    MobileMe isnt anything like Exchange also because it only supports iPhone - without Outlook and cross-phone support it is very limited.

  2. Avatar

    Microsoft recently launched a tech preview of their mash service which aims to reproduce what .mac does/used to do. Just login to the website with your regular hotmail/live/msn account and you will be prompted to accept the certificate, and voila, you are good to go. http://www.mesh.com

  3. Avatar
    StationStops wrote:
    MobileMe isnt anything like Exchange also because it only supports iPhone - without Outlook and cross-phone support it is very limited.

    It does actually support both Windows and Outlook.

    stavarotti wrote:
    Microsoft recently launched a tech preview of their mash service which aims to reproduce what .mac does/used to do. Just login to the website with your regular hotmail/live/msn account and you will be prompted to accept the certificate, and voila, you are good to go. http://www.mesh.com

    Live Mesh is actually just for file syncing though, and in that respect it is similar to MobileMe. But Live Mesh doesn’t do contact/calendar/email syncing.

  4. Avatar

    MobileMe pushes email down instantaneously to my iPod touch — haven’t tried calendars or contacts. I tried a test email sent to a different server which forwarded it to my MobileMe account which then pushed it down to me. The test email arrived faster than I could pick up my iTouch.

  5. Avatar

    You were probably just lucky and hit the email at the time of sync. It can’t have pushed it, because it doesn’t use push.

    The reason no one is outraged is because very few people care, and only the people who actually understand the technology get why this is bad false advertising - and in general those who understand the technology don’t use Apple stuff. That fact that I’d have to use iTunes if I got an iPhone puts me off almost as much as the price, so the fact that Apple charge extra for not using iTunes doesn’t come as a surprise.

  6. Avatar

    I have subscribed to .mac for 4yrs. It want be 5yrs. I’m so disappointed with this inferior swish cheese mobileme….I’m history

  7. Avatar
    Jim wrote:
    I have subscribed to .mac for 4yrs. It want be 5yrs. I’m so disappointed with this inferior swish cheese mobileme….I’m history

    I’m sure you’re not alone, there will definitely be people upset by this change, especially when you factor in all of the problems MobileMe has already had from day 1.

  8. Avatar
    M1ke wrote:
    You were probably just lucky and hit the email at the time of sync. It can’t have pushed it, because it doesn’t use push.

    From what I’ve read data *is* pushed between the iPhone and the MobileMe website, but not with computers. I even think that the data is pushed to all of your computers, but the problem lies when you change something on a computer and it doesn’t get pushed to MobileMe. So it’s really just the upstream from the computers that isn’t getting pushed.

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