Good news! Amazon.com has a 30-day price guarantee. This means that if you buy something, and then later within 30 days, the price drops, you can get a refund for the difference. This isn’t something that they advertise ( I don’t blame them), but it is something that they offer, and willingly do without hassle. Who knew? Certainly it would be nice if they told their customers about this great offer, but they don’t. All you have to do when you realize the price has dropped is call 1-800-201-7575 and press extension 7 to get customer service right away.
The next bit of good news; there’s actually a free service available to track the items you’ve purchased to see if the price goes down. If it does, they’ll email you! This makes it an extra easy process for you, especially if you buy multiple things. What a hassle it would be to go to Amazon every day, checking for a price change. The website is called RefundPlease, and their sole purpose is to track online purchases from Amazon for price changes.
So, here’s how it works: After you’ve gone to Amazon.com and you’ve made your purchase, visit Refund Please and fill out their simple form. All you need is the ISBN# if it’s a book, or the ASIN# for everything else. Enter in the price you paid, along with the date , and your email, and it will track your item for you. How cool is that? Ironically, both of these stories made the front page of Digg today.
If you bought anything from Amazon in the last 30 days, you’ll definitely want to check out www.refundplease.com
Cool Ashley, thanks!
The real question is why have a service that gives you a competitive advantage over other online retailers if you’re not going to advertise it? Doesn’t make much sense to me.
Ed: Your Welcome!
CoryC: That is a good question. I guess there will just be a lucky few (taking into consideration the thousands who shop Amazon) that will be able to take advantage of this. It could be that Amazon is comfortable with their large customer base already. Another idea might be that they advertise this on bargain hunter websites — trying to get those customers who will only buy if they can get a “bargain.” Good question though.