It's not often that I write about my personal experiences with customer service, but this is one that I thought was worth sharing. I've owned a MacBook Pro for about a year and a half now (it was my first Mac), and the computer has held up amazingly well.

It was a tough decision, but I decided to upgrade my iPhone 3G to the iPhone 3GS. I wasn't sure if the new features would be enough to justify the purchase, but I figured I should be able to sell my iPhone 3G on eBay and recoup a good chunk of the cost. So I pre-ordered the phone, and got it delivered to me last Friday morning.

Apple's annual Worldwide Developers Conference (WWDC) kicked off yesterday and missing from the event, of course, was Steve Jobs. In his place was Phil Schiller to give the keynote filled with some major announcements. While Schiller did a decent job, he is certainly no Steve Jobs.

"Switching operating systems is just like moving to a new city. If you've moved, you know there's some fun and excitement to exploring new places but there's some discomfort because it is unfamiliar and it might take you longer to get to where you need to go or you might get lost on occasion.

Back in October of 2007, we took a look at the Most Popular Cameras on Flickr. It's been well over a year, and a lot happens in a year's time, so we thought we'd take a look at the current most popular cameras on Flickr. This list gives some interesting insight as to which cameras are popular, at least among the Flickr crowd of photographers.

It sounds almost surreal to actually happen, but many Zune owners are waking up this morning to find that their 30 GB Zunes aren't working. Upon first reading the headline over at Gizmodo, we were thinking that it was just a few isolated cases, but after further investigation, it's happening to many, many people.

This is the one and only hardware item that we have up for grabs in our birthday giveaway, and we've been able to play around with it for about a month now. It's a USB Docking Station by StarTech that also happens to support a VGA input. How does it work? You can basically plug in several USB devices, a VGA monitor, ethernet cable, and more into this slim little dock.

If you find yourself sitting in front of the computer for hours on end during a days time, a nice LCD monitor can really make a difference. Compared to conventional CRT monitors, flat screens are sharper, and thus a little easier on the eyes. Over the last several years, the prices have come down as well which means it doesn't take long to save up for one.

April was a big month for us. Some of you may recall that it was then that we took the plunge and bought MacBook Pros. Thinking back, our first week was a bit painful. It took time to "re-train" our brains to think differently.

Over the last several weeks, you may have heard people talking about "supposed" changes Apple was going to make to their MacBook laptops. Some of what we heard turned out to be just rumors, but much turned out to be true.