CrossLoop has become a huge time saver for myself, my family, and my friends. With it I’m able to connect to any remote computer that is running CrossLoop, without needing to walk them through a tedious configuration process. All you need to connect is the other person’s access code which is randomly generated each time you run the program. Each access code is only good for one use so you can rest assured that someone is not accessing your computer without your consent.
CrossLoop just added a Web 2.0 aspect to the service today by creating what I like to call a social network for “IT professionals.” Users can now create their own ID and profile on CrossLoop.com which you can share with others. On the profile page you can specify what your areas of expertise are, where you live, what language(s) you speak, and it will keep track of your session history. The people you help can give you a rating and comments based upon how good you were.
But wait, that’s not all! To really get in the spirit of Web 2.0 there has to be some sort of gadget, widget, or badge for you to thrown on your own site. Yep, they have that, too! Above you can see a screenshot of what the CrossLoop badge looks like, and it is a great way to advertise yourself on your own site.
It’s almost perfect, but one thing that it is missing now is a payment system. There are a lot of different concerns that play into that, such as the quality of help not being what you expected, but I imagine that a lot of IT professionals would enjoy being able to bill people from within CrossLoop.
CrossLoop Homepage [via CrossLoop Blog]
Thanks to the How-to Geek for the tip!
Never heard of this…looks awesome, I may have to try it out..
You really like this program? I was excited about it when I first saw it, but couldn’t get it to work at all. I’ll have to give this another shot because it seems like it could really save a lot of hassle. I thought maybe I missed a firewall setting or something, but the whole point of the program is that there’s not supposed to be any config.
It has always worked perfectly for us. I’ve even had my dad install the program and read the access code to me, and he’s not exactly the most computer literate person out there. Plus they added the file sharing feature a while ago, which is a nice touch.
Hmm, very interesting. I know my mother-in-law in Florida needs some help, so I guess it’s a perfect time to test it out again. Thanks for the info.
It’s perfect for things like that. Try it out and I’m sure you’ll like it.
Ryan – a little belated to drop in a note of appreciation but I did want to express it. I was on the road and currently out of the country on work.
We love your support and enthusiasm for CrossLoop – I know I have said it before a lot but it is true and rest assured you will hear it again and again
I will definitely share your feedback with the team as well
No problem Mrinal! Crossloop is truly a killer app that has made it easy for me to demonstrate things to other users that are hundreds of miles away.