CrossLoop has become a huge time saver for myself, my family, and my friends. With it I’m able to connect to any remote computer that is running CrossLoop, without needing to walk them through a tedious configuration process. All you need to connect is the other person’s access code which is randomly generated each time you run the program. Each access code is only good for one use so you can rest assured that someone is not accessing your computer without your consent.
CrossLoop just added a Web 2.0 aspect to the service today by creating what I like to call a social network for “IT professionals.” Users can now create their own ID and profile on CrossLoop.com which you can share with others. On the profile page you can specify what your areas of expertise are, where you live, what language(s) you speak, and it will keep track of your session history. The people you help can give you a rating and comments based upon how good you were.
But wait, that’s not all! To really get in the spirit of Web 2.0 there has to be some sort of gadget, widget, or badge for you to thrown on your own site. Yep, they have that, too! Above you can see a screenshot of what the CrossLoop badge looks like, and it is a great way to advertise yourself on your own site.
It’s almost perfect, but one thing that it is missing now is a payment system. There are a lot of different concerns that play into that, such as the quality of help not being what you expected, but I imagine that a lot of IT professionals would enjoy being able to bill people from within CrossLoop.