Cuil are scraping images from our web sites and others and using them against search results showing sites of other companies – hardly a search engine – more like incompetent theft. I emailed them on the 29th and till today – no reply; perhaps they are snowed under with complaints from companies seeing their copyright images against competitors web sits on search

The same thing happened to us.

Searching Cuil for keywords closely related to my website, I found that our logo (and other of our proprietary images) appears next to descriptions for, and links to, our competitors’ websites.

I emailed Cuil about this on Monday, July 28, and received no reply. On Wednesday, July 30 I emailed again.

That finally prompted canned replies (using exactly the same wording) from James Akers (crawler) and Pete Szymanski (legal counsel) assuring me that the problem would be “resolved promptly.”

It hasn’t happened. This has been ongoing for 6 days now, and no changes have been made.

Cuil’s lack of response to this issue which, apparently, is widespread is most troubling.

I believe they should discontinue displaying images with the search results until they resolve this issue.

sincerely,
Denise

Cuil are scraping images from our web sites and others and using them against search results showing sites of other companies – hardly a search engine – more like incompetent theft. I emailed them on the 29th and till today – no reply; perhaps they are snowed under with complaints from companies seeing their copyright images against competitors web sits on search

Between their search engine not working half the time and the complaints people are sending in, I imagine it’ll be a while before you get a reply from them.

It’s sad to see how a promising software felled flatly on its face. All over the Web, users are running away from Cuil. It’s not so “cool” anymore.

I don’t necessarily think that users are running away from it. No one was probably using it in the first place in order for them to run away from it.