eBay’s feedback system has been around ever since February of 1996 when the founder, Pierre Omidyar sought to implement a way for members to exchange experiences. He explained that some people are honest, but others aren’t and the hope was that by sharing experiences, the dishonest would be driven away. The feedback system has received a few tweaks along the way, but it’s largely remained the same ever since 96′ – both the buyer and seller can leave positive, negative, or neutral feedback. That’s all about to change though, and there are people who aren’t too happy.
Starting in May, sellers will no longer be able to leave negative feedback for buyers. Those of you who have only bought (versus buying and selling) on eBay may think that this is great because you’ll always have 100% positive feedback. eBay is full of great buyers and great sellers, but the problem is that there is an equal amount of dishonest buyers and sellers. As someone who sold on eBay for a living, I can vouch for this. There are buyers that consistently don’t pay or make unreasonable demands and abuse the system. Sellers should be able to leave them negative feedback to warn other buyers of what they might be getting into.
While there have always been some issues with the feedback system like users reluctant to leave honest feedback for fear of retaliation, the proposed changes will make it even more flawed. If eBay isn’t satisfied with their current feedback system, instead of eliminating a portion of it, it might be time to overhaul it completely. eBay should start from scratch and come up with a new way for members to exchange experiences so that the dishonest are really driven away because at this point, they aren’t, and that includes both buyers and sellers.
Source: Download Squad