I recently placed an online order for a Dell desktop computer, my order number is XXXXXXXXX. I have had the computer for about two months now, and I have gotten a virus. I need to reformat my computer because I have tried system restores and everything but to no avail, however I didn’t realize that I didn’t receive any of the software CD’s needed. From what I’ve gathered, I need the following CDs:
1) Operating System
2) Application: For Reinstalling Dell Tools System Software
3) Drivers and Utilities
Could these please be shipped to me?
I received a response from them after approximately a day and they were sent overnight to me FREE OF CHARGE. Hope this helps some other people out there.