Comments on: ESET Smart Security & NOD32 4.0 Beta http://cybernetnews.com/nod32-4-beta/ Technology News Mon, 13 Feb 2012 07:03:20 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: PatKazoohttp://cybernetnews.com/nod32-4-beta/#comment-151919 PatKazoo Sun, 07 Mar 2010 02:20:49 +0000 http://cybernetnews.com/?p=15766#comment-151919 I've been trying for over a week to renew my subscription. I've tried email, phone and web site - no response. I don't think I've ever experienced lousier customer service. I’ve been trying for over a week to renew my subscription. I’ve tried email, phone and web site – no response. I don’t think I’ve ever experienced lousier customer service.

]]> By: neoghttp://cybernetnews.com/nod32-4-beta/#comment-151649 neog Sat, 13 Feb 2010 20:07:12 +0000 http://cybernetnews.com/?p=15766#comment-151649 hai Moleculo, try this: uninstalling, restart, turn off your modem(makes the detection of network adopter faster) and install, restart.... hope this will help hai Moleculo, try this:
uninstalling, restart, turn off your modem(makes the detection of network adopter faster) and install, restart….
hope this will help

]]> By: Moleculohttp://cybernetnews.com/nod32-4-beta/#comment-147114 Moleculo Sun, 08 Mar 2009 22:39:16 +0000 http://cybernetnews.com/?p=15766#comment-147114 I have contacted customer service twice and it has been a week and a half and no response. My anti-virus says it is disabled and so I wait, unprotected hoping that I will get help before my computer gets infected. I have contacted customer service twice and it has been a week and a half and no response. My anti-virus says it is disabled and so I wait, unprotected hoping that I will get help before my computer gets infected.

]]> By: Hirohttp://cybernetnews.com/nod32-4-beta/#comment-146395 Hiro Wed, 14 Jan 2009 04:17:43 +0000 http://cybernetnews.com/?p=15766#comment-146395 <div class="commentquote"><a href="#comment-144714" rel="nofollow">Dan in Tempe wrote:</a><blockquote>We used to have the entire ESET-Suite. For once I felt safe. Then one day a window popped up stating that “Vista Security required immediate attention.” My sister pushed the cancel button — since she knew we didn’t have Vista Security, but it was too late. Within hours the internet stopped working. Soon programs stopped working and all the install/repair files were corrupted.We had just paid for 2 years worth of ESET and asked if they would refund the unused portion of our subscription. They refused, saying that ‘All sales were final - no refunds’.They may have the best security system, but their customer service sucks. We paid over $120 for a system that failed us!So you see, :evil:ESET:evil: not only failed us once, but twice.</blockquote></div>Dude...I suggest you begin to do research so you understand what Antivirus and AntiSpyware software is. How the "virus" are divided into certain types/groups. Nod32 and even Smart Security for the most part are Antivirus software that isn't the best at stopping browser/internet born infections due to spyware, rogues etc. If you are in need of spyware protection I suggest you get a copy of SuperAntiSpyware and also runs scans from time to time with MalwareBytes Dan in Tempe wrote:
We used to have the entire ESET-Suite. For once I felt safe. Then one day a window popped up stating that “Vista Security required immediate attention.” My sister pushed the cancel button — since she knew we didn’t have Vista Security, but it was too late. Within hours the internet stopped working. Soon programs stopped working and all the install/repair files were corrupted.

We had just paid for 2 years worth of ESET and asked if they would refund the unused portion of our subscription. They refused, saying that ‘All sales were final – no refunds’.

They may have the best security system, but their customer service sucks. We paid over $120 for a system that failed us!

So you see, :evil: ESET:evil: not only failed us once, but twice.

Dude…

I suggest you begin to do research so you understand what Antivirus and AntiSpyware software is. How the “virus” are divided into certain types/groups. Nod32 and even Smart Security for the most part are Antivirus software that isn’t the best at stopping browser/internet born infections due to spyware, rogues etc.
If you are in need of spyware protection I suggest you get a copy of SuperAntiSpyware and also runs scans from time to time with MalwareBytes

]]> By: Ryanhttp://cybernetnews.com/nod32-4-beta/#comment-145069 Ryan Tue, 09 Dec 2008 01:58:43 +0000 http://cybernetnews.com/?p=15766#comment-145069 <div class="commentquote"><a href="#comment-144953" rel="nofollow">Anonymous wrote:</a><blockquote>Is it safe to use a beta as i need some protection and the beta of eset is free and a lot better than avg free!!!</blockquote></div> I've never had any troubles with Eset Beta releases in the past, so you should be fine. Anonymous wrote:
Is it safe to use a beta as i need some protection and the beta of eset is free and a lot better than avg free!!!

I’ve never had any troubles with Eset Beta releases in the past, so you should be fine.

]]> By: Anonymoushttp://cybernetnews.com/nod32-4-beta/#comment-144953 Anonymous Mon, 08 Dec 2008 17:17:23 +0000 http://cybernetnews.com/?p=15766#comment-144953 Is it safe to use a beta as i need some protection and the beta of eset is free and a lot better than avg free!!! Is it safe to use a beta as i need some protection and the beta of eset is free and a lot better than avg free!!!

]]> By: Ryanhttp://cybernetnews.com/nod32-4-beta/#comment-144759 Ryan Sun, 30 Nov 2008 21:42:28 +0000 http://cybernetnews.com/?p=15766#comment-144759 I have dealt with their customer service when getting bugs fixed in their software, and they have been very responsive. I'm surprised they wouldn't refund you, but I do believe they have a 30-day refund policy. So you must have been over that period. I have dealt with their customer service when getting bugs fixed in their software, and they have been very responsive. I’m surprised they wouldn’t refund you, but I do believe they have a 30-day refund policy. So you must have been over that period.

]]> By: Dan in Tempehttp://cybernetnews.com/nod32-4-beta/#comment-144714 Dan in Tempe Thu, 27 Nov 2008 23:20:22 +0000 http://cybernetnews.com/?p=15766#comment-144714 We used to have the entire ESET-Suite. For once I felt safe. Then one day a window popped up stating that "Vista Security required immediate attention." My sister pushed the cancel button -- since she knew we didn't have Vista Security, but it was too late. Within hours the internet stopped working. Soon programs stopped working and all the install/repair files were corrupted.We had just paid for 2 years worth of ESET and asked if they would refund the unused portion of our subscription. They refused, saying that 'All sales were final - no refunds'.They may have the best security system, but their customer service sucks. We paid over $120 for a system that failed us!So you see, :evil:ESET:evil: not only failed us once, but twice. We used to have the entire ESET-Suite. For once I felt safe. Then one day a window popped up stating that “Vista Security required immediate attention.” My sister pushed the cancel button — since she knew we didn’t have Vista Security, but it was too late. Within hours the internet stopped working. Soon programs stopped working and all the install/repair files were corrupted.

We had just paid for 2 years worth of ESET and asked if they would refund the unused portion of our subscription. They refused, saying that ‘All sales were final – no refunds’.

They may have the best security system, but their customer service sucks. We paid over $120 for a system that failed us!

So you see, :evil: ESET:evil: not only failed us once, but twice.

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