Comments on: Wal-Mart Tests “Solution Centers by Dell” http://cybernetnews.com/wal-mart-tests-solution-centers-by-dell/ Technology News Sun, 22 Nov 2009 18:45:09 -0600 http://wordpress.org/?v=2.8.6 hourly 1 By: Anonymous http://cybernetnews.com/wal-mart-tests-solution-centers-by-dell/comment-page-1/#comment-148564 Anonymous Sat, 11 Jul 2009 21:19:56 +0000 http://cybernetnews.com/?p=13825#comment-148564 I just left a Dell Solutions Center in Plano TX (suburb of Dallas). They were not at all helpful. I ordered a new Dell laptop from Dell, and have had it for 2 weeks. I took it by the Solutions Center to get help with a couple of issues I've had. They said they could not do anything unless they ran a diagnostic and charged me for it. I explained that I had bought Dell's extended warranty, which included 24/7 support and in home support. They said they were a separate entity from Dell, and would have to charge me for anything they did. I just left a Dell Solutions Center in Plano TX (suburb of Dallas). They were not at all helpful. I ordered a new Dell laptop from Dell, and have had it for 2 weeks. I took it by the Solutions Center to get help with a couple of issues I’ve had. They said they could not do anything unless they ran a diagnostic and charged me for it. I explained that I had bought Dell’s extended warranty, which included 24/7 support and in home support.
They said they were a separate entity from Dell, and would have to charge me for anything they did.

]]> By: Ashley http://cybernetnews.com/wal-mart-tests-solution-centers-by-dell/comment-page-1/#comment-140817 Ashley Fri, 18 Jul 2008 19:14:01 +0000 http://cybernetnews.com/?p=13825#comment-140817 Sorry Joe, I thought I had included the link to the pricing source. I got it from the <a href="http://www.ft.com/cms/s/0/a106c352-537e-11dd-8dd2-000077b07658.html" rel="nofollow">Financial Times</a> Sorry Joe, I thought I had included the link to the pricing source. I got it from the [ft.com]

]]> By: Joe http://cybernetnews.com/wal-mart-tests-solution-centers-by-dell/comment-page-1/#comment-140787 Joe Thu, 17 Jul 2008 22:06:48 +0000 http://cybernetnews.com/?p=13825#comment-140787 Ashley, Just curious, where did you find the prices of the services Wal Mart will be offering, such as that of installing memory? Thanks! Ashley,

Just curious, where did you find the prices of the services Wal Mart will be offering, such as that of installing memory?

Thanks!

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