On multiple times, I, like many of you, have asked “why on Earth is Gmail still in beta?” It’s been around for over three years now, don’t you think it’s about time? I thought it was, but now I’m starting to understand why Gmail is still in beta. There are numerous people over at the Gmail Help Discussion Group reporting that when they try to login to their Gmail account, they get an error message saying that their account has been disabled. As you can imagine, the people who are receiving these error messages are frustrated and can do nothing but sit and wait for for Google to determine a problem and hopefully get their accounts up and running without the loss of any data.
Over at the Google Group, some of the users are a little frantic because they’ve got “eBay stuff that is going to bounce back” or one person is applying for jobs and is expecting replies to setup interviews. The problem is, not only is the account simply not working, but anyone who sends a message to a disabled account gets the message sent back to them. These users won’t know who tried to contact them, and what messages they missed. Other users are reporting that emails they sent in the time shortly before their accounts were disabled aren’t being received on the other end. As one person said “this is completely unacceptable” and I have to agree.
Wasn’t it about this time last year that Gmail was making emails disappear? It sure was! Looking back at all of the other Gmail Outages that have caused frustration, I think we can answer the question of why Gmail is still in beta…